Showing posts with label Culture. Show all posts
Showing posts with label Culture. Show all posts

29 September 2019

Muslims are the Reason Why the World Became Modern

(Unknown author as this article was viralled via the Whatsapp application)


ISLAM has always been underestimated. An American Professor imagined the World without Muslims and found out the most surprising results! Ian Bremmer, a political scientist and a University professor, highlighted an important point that overall, Muslims account for just 0.00625%. Moreover, he actually imagined a world without Muslims and the post went viral in no time as the result is actually the opposite. Muslims are the reasons why the World became modern.

The professor, Ian Bremmer, highlighted all the inventions made by Muslims, right from toothbrushes to hospitals. Without Muslims you wouldn’t have: Coffee, Cameras, Experimental Physics, Chess, Soap, Shampoo, Perfume or spirits, Irrigation, Crank-shaft, Internal Combustion Engine, Valves, Pistons Combination Locks, Architectural Innovation (pointed arch - European Gothic cathedrals adopted this technique as it made the building much stronger, rose windows, dome buildings, round towers, etc.), Surgical Instruments, Anesthesia, Windmill, Treatment of Cowpox, Fountain Pen, Numbering System, Algebra and Trigonometry, Modern Cryptology, 3 Course Meal (soup, meat or fish, fruits or nuts), Crystal Glasses, Carpets, Cheques, Gardens (used for beauty and meditation instead of for herbs and kitchen), University, Optics, Music, Toothbrush, Hospitals, Bathing, Quilting, Mariner’s Compass, Soft Drinks, Pendulum, Braille, Cosmetics, Plastic Surgery, Calligraphy, Manufacturing of Paper and Cloth, and many more.

It was a Muslim who realised that light enters our eyes, unlike the Greeks who thought we emitted rays, and so invented a camera from this discovery.

It was a Muslim who first tried to fly in 852, even though it is the Wright Brothers who have taken the credit.

It was a Muslim by the name of Jabir ibn Hayyan who was known as the founder of modern Chemistry. He transformed alchemy into chemistry. He invented: distillation, purification, oxidation, evaporation, and filtration. He also discovered sulfuric and nitric acid.

It is a Muslim, by the name of Al-Jazari who is known as the father of robotics.

It was a Muslim who was the architect for Henry V’s castle.

It was a Muslim who invented hollow needles to suck cataracts from eyes, a technique still used today.

It was a Muslim who actually discovered inoculation, not Jenner and Pasteur to treat cowpox. The West just brought it over from Turkey.

It was Muslims who contributed much to mathematics like Algebra and Trigonometry, which was imported over to Europe 300 years later to Fibonnaci and the rest.

It was Muslims who discovered that the Earth was round 500 years before Galileo did. The list goes on and on.

Muslims are the Reason Why the World Became Modern. Had there be no Muslims, imagine how our lives would be today? Perhaps we would still be in the dark ages?



References:

German documentary https://youtu.be/L1boEHaKAzE

British film https://youtu.be/dOsHenGodD0

BBC report https://m.facebook.com/story.php?story_fbid=2550624671839359&id=1391449297756908

07 September 2019

Benteng Terakhir Dunia Melayu : Oleh Ninot Aziz


BENTENG TERAKHIR DUNIA MELAYU

Orang kita dah membelah lautan
Luas saujana mata memandang
Bintang di langit menjadi panduan
Tahu tujuan sekali pandang

Dah lama kita kenal darah putih
Tib ubat dan adat berpantang
Dah lama kita berhati bersih
Jangan dibiar di pijak-pijak orang

Orang kita beramah mesra
Menghidang lauk penuhlah meja
Rakan taulan dianggap keluarga
Ambillah semua apa dicita

Lama-lama bertukar kain
Kain batik menjadi kain kasa
Lama-lama kita ke lain
Bumi dipijak milik siapa

Jangan ikut Mat Jenin berangan
Memanjat kelapa mulalah gayat
Jangan Dunia Melayu jadi kenangan
Dalam korpus memori Hikayat

Terkubur benteng terakhir Dunia Melayu


Copyright 2019 © Ninot Aziz
All rights reserved.

18 August 2019

The Changing Landscape of the Malaysian TV Industry


By Johan Ishak
www.kopihangtuah.blogspot.com


TELEVISION, or commonly referred to as the abbreviation ‘TV’, is about to change shape. It is suspected that TV may soon be referred to as ‘V’. ’V’ for Vision or for Video. With the wake of the digitalisation era, entertainment media businesses face a disruptive prospect, that is, the prospect of a world that platforms do not matter. A world of platform agnostic. A world of media consumption at any time you want and at any location you want. A world of information at your finger tips. A world of horrifying freedom as depicted by the BBC series, Black Mirror, but yet, a world of opportunities to make money (only if we change).

The TV landscape is changing. This is driven by changes in technology, consumption behaviour, and how business models are applied. In many countries, the TV industry is struggling. Viewers have migrated, in an exodus fashion, to on-line content streaming services (or initially referred to as the Over-the-Top (‘OTT’)). In Malaysia, the broadcasters are also on their toes and opening their eyes. Whilst the ‘Platform Agnostic’ idea is slowly creeping into the entertainment industry, broadcasters have been strategising strongly to ensure that their content is king. Investments in content is key to ensure that wherever their content goes, people will watch. There have been many debates of whether ‘Content is King’ or ‘Distribution is King’? For distribution to be king, it requires a significant change in the infrastructure. For content to be king, you just need to radiate from the creative ideas for content.

The Malaysian TV industry is not as big as many other economies. However, at 32 million population who reside in approximately 7 million TV households, it is sizeable to attract money from the advertisers’ coffers to the tune of RM2.5 billion. In 2019, Malaysia finally rolled-out its Digital Terrestrial Transmission Broadcast (‘DTTB’ or ‘DTV’) under the management of the Malaysian Communication and Multimedia Commission (‘MCMC’). Although the transmission of the digital terrestrial had already been switched on nation wide since 2017, the distribution of devices that can capture the digital terrestrial wave was only spread out in 2019. The TV broadcasters are expected to let go of the incumbent 700Mhz air wave for economic exploitation by the telecommunication industry. Meanwhile, the digital air wave to be adopted is expected to efficiently cater for the TV industry.

The TV broadcasters, both Free-to-Air (‘FTA’) and Pay TV, has begun their own restructuring to adapt to this new landscape, the landscape of TV adopting Internet of Things (‘IoT’). Media Prima Berhad (Media Prima), a FTA TV operator, who operates the number one TV station in Malaysia, TV3, had recently democratised its on-line streaming platform, tonton.com.my, from a Subscription Video on Demand (‘SVOD’) model of RM10 per month to a free platform applying the Advertising Video on Demand (‘AVOD’) model. This is because the volume of transactions on the digital space will see an increase following the DTTB initiative by the Government. Astro, a Pay TV operator, had also ventured into the free content mode by establishing Astro Enjoi set top boxes (‘STB’) that do not charge viewers monthly subscription.

Although there are many debates between SVOD and AVOD advocates, the mystery remains to which method can earn better economic outcome. Whilst Media Prima is putting its bets on the advertising model where viewers are not charged with monthly fees, Astro has split its bets onto both advertising as well as subscription models. Out of the Astro TV households, it is believed by many researchers that almost half has migrated to the free model, that is Astro Enjoi. Iflix, a new on-line content streaming service that came into the Malaysian market in 2014 is also splitting its bets by having free as well as priced content on its platform. Netflix, also a new on-line content streaming service that came into the Malaysian market in 2015 has chosen to remain as a full SVOD platform. There are other players in the market whom have also taken the same position as Netflix. They are Viu, Dim Sum, and many more. A fibre optical infrastructured content player, Unifi TV, has a slightly different model whereby their viewers enjoy free content as long as they continue to pay subscription fees for the high speed broadband services for their homes.

Whether AVOD or SVOD can make money or not, the players in the market have their own strategies that are a hybrid of retaining some legacy thinking as well as adopting the new wave in the industry. A Pay TV that charges an average subscription fees (Also known as Average Revenue Per Unit (‘ARPU’)) of, say RM100 per month, can earn annual revenues in the billions of Ringgit if they hit the subscriber numbers beyond 1 million. On the other hand, the advertising money pool (also known as ‘Adex’) in Malaysia is also in the billions of Ringgits. It is believed by many researchers that the TV industry alone accounts for RM1 billion cash revenues. This used to be RM2 billion before half of the pie got shifted to the likes of Google and Facebook. Therefore, if the money is there, for the various businesses, it is now a matter of cost structuring (or restructuring) that makes sense, content play to gain market share of eyeballs and, the most mythically believed critical success factor they call ‘Technology’.

Cinemas, video games, social media and mobile content are all the competitors to TV. TV used to be big enough to not worry about these other sources of entertainment. It is (was) like comparing Coca-Cola to Dutch Lady or comparing 'owning a car' to taxi rides. The former now seems logical when Coca-Cola faces sugar taxes and, the latter becomes inevitable when hailing services like Grab and Uber are spreading like wild mushrooms. TV will not escape the same threat. The question we should be asking is not whether people will watch competitors’ channels but whether people are doing other activities replacing the TV watching activity? When people are not watching TV, they will be facing their handphones or computers for activities such as Facebook, Instagram, League of Legend, Pubg and many more. Some are even returning back to the traditional family outing of watching movies at cinema. The challenge TV stations have now is to be present in people’s lives beyond the conventional black box we call TV. Perhaps cinemas should start showing episodic TV content in the cinema theatre itself. As for handphones, TV has found its new partner in crime they call OTT. OTT allows TV content to go beyond the normal TV set. A step towards platform agnostic.

Let us digress a bit for a fuller comprehension of the TV landscape. Ignoring cinemas, social media and mobile content, the TV industry alone has an intense intra-industry competition. As mentioned earlier, other than FTA, we also have Pay TV that normally operates via satellite or the internet. Astro is an example of a satellite TV. In fact, they are a monopoly. Unifi TV is an example of an internet TV that operates via the high speed broadband. Other internet TV, also known as OTT or streaming services are Iflix, Netflix, Viu, Dim Sum, Amazon Prime, Apple TV Plus and many more to come including the anticipated giant, Disney Plus. Within FTA itself, the 7 incumbents are TV1, TV2, TV3, ntv7, 8TV, TV9 and Al Hijrah. Under the new DTTB platform, the number of FTA channels have increased from 7 to 15 as of 21 August 2019 (the date of the first Malaysian Analogue Switch Off ('ASO') done in Langkawi). On top of that, there are new Content Applications and Service Provider ('CASP') license holders that are expected to introduce another 5 new FTA channels in 2020 under the DTTB FTA service brand myFreeview. That will increase the number of FTA channels to 20. In fact, if the Government wants, they can issue up to 50 CASP licenses.

With 20 FTA channels, or potentially 50, a market that consists of 7 million TV households or estimated 21 million pair of eyeballs (assuming a third of the population do not watch TV) and a slow growing TV Adex of RM1 billion, the word 'Dilution' becomes demonic. Out of the maximum 21 million pair of eyeballs identified as the TV universe, it is believed that only half are frequent TV viewers in Malaysia. This is gauged by observing the statistics by Nielsen’s TV Audience Measurement (‘TAM’) that uncovered that for popular content such as Buletin Utama, Majalah 3, 999 and the numerous Malay drama series, maximum unique viewers can reach up to 12 million for a particular programme. Where do the remaining half spend their time? The answer is in their pocket of their jeans. They defaulted to the Samsung’s, the Oppo’s, the Hua Wei’s of this world. When this behaviour is converted to what we should deem as the TV Universe (or rather, V Universe), it isn’t going to be 7 million anymore. It will now be 60 to 70 million devices inclusive of tablets such as iPads.

What does this really mean? Will a universe of 70 million mobile devices as opposed to 7 million TV households change the way TV players do their business? How will their strategy pivot to account for this? Will the DNA of the content change? Will the advertisers change their marketing strategy? Is the law ready to fight new or renewed battles such as IP infringements? Will there be more opportunities for production houses? And most feared of them all (questions); who will survive and who will collapse in light of the demonic 'Dilution'? As we speak, many households are already switching off their Pay TV subscriptions giving way to the new FTA channels that are being introduced by myFreeview as their preferred choice of entertainment. If we release ourselves from the cocoon of TV, we will realise that powerful quasi-TV operators have now grown out of its chrysalis into fully accepted entertainment platforms – they are Facebook videos, Instagram TV and of course, the multi channel network that accounts for 80% of Malaysian online video consumption, You Tube.

Let’s just leave You Tube and its gang out of the scope of this discussion first and put business into perspective by looking at the impact of OTT to the business transactions. As mentioned earlier, Pay TV in Malaysia earns ARPU of about RM100 per month per household. The same household that pays RM100 per month will soon (if not already) question why do they have to pay RM100? They can pay RM42 to Netflix to watch a whole bouquet of programmes that they cannot get from Pay TV especially when Pay TV works on repeats and are on looping basis. If they prefer cheaper options, they can pay RM8 per month to Iflix. They used to be able to pay RM10 per month to tonton.com.my but now they can do it for free. If 7 million households pay RM100 each per month, that accounts for RM700 million worth of subscription revenue. If RM700 million revenues are to be earned from 70 million mobile devices, then the equation, ceteris paribus, would mean that the charges per month can be reduced to RM10. So, clinically, if we are to apply a linear approach to the progression, the RM100 per month should gradually be reduced to RM10 following the pace of the migration of viewers from Pay TV to mobile content consumption.

What about FTA? What will become of its revenue earning ability? Currently, FTA TV industry earns about RM1 billion a year. It used to be RM2 billion a year. Half of it has gone to the digital media. In fact, to blame it on 'Digital' is probably not fair because in reality, there are only 2 players that have been pulling away TV Adex, they are Facebook and Google. These 2 are not entirely TV in nature although they do have huge components of video technology. TV Adex has now moved to user engagement following advertisers’ craze in targeting the millennials whom many believe, (millennials) are not have the spending power anyway. Proctor and Gamble’s Global CEO had recently expressed his doubts over the effectiveness of digital advertising. What constitute a ‘view’ in digital platform? 2 seconds? What about the actual viewing of the advertisements? Surely one would comprehend that a TV commercial that is not skippable has better chance of people viewing it versus skippable digital advertisements? A more robust analysis is needed to conclude this.

Back to the RM2 billion Adex. If TV operators are to expand back their pie from RM1 billion to RM2 billion, they have got to embrace digital technology. Media Prima introduced its own OTT (also the first OTT in Asean), tonton.com.my, in 2009 and since then, it has gone through the evolution of moving from a full AVOD, to a hybrid AVOD-SVOD, then to a full SVOD and now back to a full AVOD. It is as if we are looking at the diagram of the Aedes mosquito lifecycle at a Government Hospital’s lift where the Aedes mosquito transforms from an egg, to a larvae, a pupa, a mosquito and back to eggs. The point is, 'Change' is the only constant that is worth being embraced in this era of dynamic and demonic technological race. Media Prima TV has re-emerged in 2018 under its Democratising slogan where they had democratised digital (tonton), democratised content (partnership with You Tube), democratised advertisements (Jom Masuk TV advertisement package for Small and Medium Enterprises) and democratised shopping ('CJ Wow Shop'). By democratising their business, not only are they able to reconnect to the missing RM1 billion pie that has gone to the digital media, they can also tap into revenues from commerce transactions via TV platform.

Evolution is inevitable. We have got to change. Kodak failed to realise that their then 95% source of revenue, i.e. film, wasn’t going to be there forever. Despite being the inventor of digital camera, they lost their film revenues because competitors had embraced digital camera more effectively. Kodak is now under the American Chapter 11 bankruptcy proceeding. Let us look at other examples. The largest transportation business in the World such as Uber and Grab, do not own any fleet of vehicles. The largest accommodation booking services in the World like Airbnb do not own a single property. Soon, in Malaysia, the largest TV station, TV3, need not even own a single transmission tower and equipment to continue transmitting its content. OTT like tonton.com.my has now started to discard their own technological platform and has instead, outsourced that function to You Tube and Daily Motion. This saves a lot of operational expenditure to the tune of USD10million to USD20 million per annum.

Again, back to the RM2 billion Adex. What used to be separated between TV Adex and Digital Adex have got to be merged again in both the content strategy as well as media management – at least to the extent of digital money that has gone to on-line video. Malaysia is in a unique position where such merger makes sense. The TV audience base and the on-line audience base have a symbiotic relationship. A research was done by the Media Prima TV Research team concurrent with the statistical survey done by Nielsen as well as statistics fro Google. By sampling drama titles such as Pujaan Hati Kanda, Leftenan Zana and many more in 2019, their observation revealed that there is a positive phenomenon where we can (although not yet conclusive) start shouting this statement: “Cord Cutters are Returning to TV and Cord Nevers are Embracing TV”. This claim is on the back of the behavioural change of the audience. Cord Cutters are Gen X and Y that grew up watching TV and Cord Nevers are the Millennials who had never seen a Cathode-ray Tube TV (the box TV in the 80’s) and they grew up watching content on tablets and computers.

The behavioural change was catalysed by the modern habit of binge watching. Our youth likes to binge watch. When they hear their friends, sisters, mothers or even grandmothers talk about some drama series that have casting team of actors and actresses of their same age, they are moved to watch the drama series on You Tube. This led to the continuous watching on on-line to catch up up to the latest episode that had been aired on TV. This normally happens at week 6 or 7 that means that the binge watching involves 6 to 7 episodes accumulating a total of 6 to 7 hours of eyeballs on the screen of the laptops or phones. This is not uncommon nowadays. Once they are on track (i.e. watched up to the latest episode), they will join their friends or families to watch comfortably on the sofa in front of the flat screen HD TV sets at home. The statistics showed that this surge in viewership on You Tube for these dramas translates to a surge in TV viewership as soon as the so called binge watch period ends. This is a good news to the TV operators.

Another example worth mentioning is, the long tail effect of content that has gone across multiple platforms. TV3’s Anugerah Juala Lagu ('AJL') has been around for 33 years. This Malaysian number 1 ranked music entertainment competition garners an average of 3.6 million viewers on TV with a cumulative unique viewers of 5 million. If repeated again on TV, it can garner another 1.6 million viewers. The same AJL can be sliced and diced into 15 to 20 shorter videos according to the songs that have been performed by both contestants as well as invited singers. These videos can then be put onto the on-line platform for subsequent viewing forever until such point when the TV operators decide to take them off. The result was quite a delightful surprise for the 32nd AJL in 2018 ('#AJL32'). All those #AJL32 videos on You Tube, Daily Motion as well as tonton.com.my had accumulated 26 million views in the space of 2 months subsequent to the live transmission on TV3. The sponsors, Samsung and Nivea, had not only benefitted from the huge viewership on TV, they had also benefited from the viewership on-line for an extended period of 2 months. Surely this is an efficient marketing budget well spent. With such benefit, TV stations can now pull back monies into their coffers.

What is the prospect of making money for the production houses in the country arising from the implementation of the DTTB? This question cannot be answered in a straight forward manner. There are many factors in play and miscalculating moves can cost money, big sums of money. The use of DTTB makes transmission more efficient by 7 to 10 times as compared to the analogue method. With such efficiency, there is no more scarcity of the radio wave spectrums for the Government to issue CASP licenses to FTA TV business owners. This results in the increase of FTA channels from 7 to 20 and possibly more. More channels coupled with the efficient transmission that covers 100% of the country (as opposed to 85% under analogue) provides wider viewer base. This enlarged footprint and service offerings create more demand for content and hence, provide more opportunities for production houses to get production jobs. Many production houses will jump to this opportunity and to no surprise, some even considered to obtain their own CASP license. As many would believe, competition creates better quality. True in this case.

Whilst we can plan for the macroeconomics of the industry to achieve positive intended good results such as better content and more opportunities to do business, profitable businesses; inefficiencies of the reality will always kick in. Expectations need to be adjusted. Efforts need to be focused. Pragmatism must be embraced. Most importantly, investments need to be carefully strategised. Earlier we touched on the matter of Adex. Adex is the source of money that will cascade down from the advertisers, to the TV stations and finally to the production houses. Without the advertising revenues, TV stations cannot commission the production houses to produce TV content. If the TV Adex is experiencing a slow growth, or more accurate, a decline (given the digital disruption), then there will be more slices of pie from the same or shrunk sized pie. Mathematically each TV station will get less revenue from the same pool. This means that the amount of money could potentially be the same but diluted across many players. As such, some TV stations may be forced to repeat content, do low production value content or even cut spending altogether.

This is why it is crucial that the TV industry is merged with the digital media industry. This will first combine the Adex for TV and digital. Then, advertising model needs to be accompanied by other revenue model such as partial SVOD or Transactional VOD ('TVOD'). Other interactivity is needed to make the experience more engaging with viewers and more angles to create business transactions. TV shopping for example has been in operation for some years now on both Astro and Media Prima TV. It was reported that TV shopping can garner revenues up to RM300 million a year a channel. At the rate it is growing, it can even reach the same level as TV Adex. In fact, the TV shopping habit has shown some contagious effect whereby the shopping has extended onto E-Commerce and Mobile Commerce ('ECMC') platforms for those TV shopping channels. In 2019, ECMC has been reported to have achieved 40% of overall revenues collected. Apart from TV shopping, there are many other interactivity that can give rise to economic transactions. Imagine how moneys can be made from video games that can be played on the DTTB? This would certainly pull TV into the same category as the rest of the digital media platforms.

The level of competition is just going to increase. Intense competition leads to the dilution of market share. Dilution of market share results in the rationalisation of pricing strategy downwards shrinking the magnitude of revenues even further. This vicious cycle needs to stop in order for the industry to prosper. Therefore, FTA TV operators must work together, collectively, to urge the Government to regulate Pay TV operators as well as OTT operators to ensure a level playing field between all players vis-à-vis advertising on content platforms. People who are paying monthly subscription fees to watch TV are expecting that they do not see advertisements like those appearing on a FTA channel. This expectation must be respected. On-line video platforms that are getting loads of revenue from advertising must be made responsible to pay income taxes as well as consumption taxes to the Malaysian Government and not hide behind some tax heaven incorporated companies on some island thousands of miles away.

If we are to take stock, what are the entities with strength that act as natural barriers to entry to new players in the market? The largest TV station is TV3 with the market share of 27% as of Quarter 1 of 2019 out of the total TV universe defined as aged 4 plus. That is almost one third of the viewers. All of the 4 Media Prima channels account for about 35%. All of the 180 plus channels under Astro have a combined market share of about 55%. TV1, TV2 and Al Hijrah accounts for the remaining 10%. So, for new stations that are coming on board, not only do they have to fight with the colossus TV3, they will have to fight with Astro’s 180 over channels. The fight is on both accounts, advertisement pricing as well as viewership for their respective content. Advertising rates are known to have been as expensive as RM21,000 per 30 second commercial during prime time (8pm to 11pm) and as cheap as RM100 to RM200 per 30 second commercial when heavy discounts are applied in the name of price war. Therefore, it is important for the Government to step in when there is a market failure whereby the industry is spiraling downwards rather than upwards. Excessive price cuts and discounting must be regulated to normalise the situation.

As aspired earlier, content quality is important. However, there is a risk of not achieving this if the money to production houses is not good. Rising costs result in quality being compromised if the overall production value stays stagnant. The lack of funds do have significant impact on the freedom of creativity. It (lack of funds) constraints the production propensity to evolve and as a result, stale content is produced again and again. The will to change is required. If not, the industry faces its worst enemy, that is, self-suicide. Like a cancerous limb that needs to be amputated, this problem needs to be tackled. Whilst waiting for the Government to come out with policies that are constructive to the economic well being of the TV industry players, the industry TV players themselves need to change from within. What can be done?

Firstly, TV industry players need to identify new sources of revenues. As discussed at length earlier, they must embrace technology not just because of customers’ sake, but also for the sake of revenue. Secondly, there needs to be a lean cost structure. Processes must be nimble and workforce must be without wastages. The last thing a business needs is having a fixed costs that are too huge to be recovered from any contribution margins of its portfolio of projects. In TV sense, what it means is that, advertising revenues less programme costs must be adequate to cover fixed costs as well as acceptable profit margin. If outsourcing functions are cheaper, then, difficult but honest decisions must be made to replace existing workforce with an outsourced partner. Other options would be automation and shared services. Thirdly, there needs to be a pragmatic approach in targeting the audience that matters as far as making money is concerned. Values in the eyes of the customers may not be the same as values in the eyes of the suppliers. TV channels cannot produce programmes that they like. They must produce programmes that the viewers want even if the TV stations disagree with it. The most that TV stations can indulge in their own taste is to give viewers what they don’t know they like (yet).



15 August 2019

To Jawi or Not to Jawi?

By Johan Ishak
www.kopihangtuah.blogspot.com


TO JAWI OR NOT TO JAWI? That is the question many are unnecessarily questioning when there are loads of other issues worth thinking about. The fact that this article is written is already a waste of time. An article about mathematics, coding, entrepreneurship, work-life balance, civic or even e-Games would have been a better subject in the context of contemporary needs of our society. So, why question Jawi?

There needs to be a clear comprehension about what Jawi represents. Historically, considering its Arabic origin, it is probably fair to assume its close relationship with Islam. That is true because the use of Jawi in this land is dated way back to the 1400 or even earlier when the Muslim Arab traders came over for both, trade and spreading Islam. However, that strong perception is critically defined by virtue of time frame. Had we gone deep into history, the Jawi characters had even existed before Islam came into existence. Arabic is a branch of Aramaic, that is also the source of Hebrew. So, we can also easily say that this is an act of Jewish indoctrination (Pun intended). But, why do we associate it religiously? After all, isn't the numbering system of 1 to 9 came from Arabic as well? So, why question Jawi?

The sense of cultural identity can be defined by many aspects. Although linguistic or literature are not the only factors, they are indeed a common set of factors that many have accepted in identifying a particular nation. If you speak Japanese, you are most likely from Japan. If you speak Hokkien, you are most likely the decendents of the people of Fu-Chian. The Muslims, Christians and Jews of Turkey all speak and write Turkish. The Chinese in Thailand speak and write in Siamese. However, when you can speak French, you can either be French, Canadian, Swiss, Polynesian or even Tunisian. If you can speak Spanish, you can come from any country from the entire continent of South America except for Brazil. Really, Jawi isn't a big deal. So, why question Jawi?

In this day and age, art is forgotten quite pervasively. Ancient civilisations grew quite naturally because of how art was embraced. Art contributes to the diversity of cuture and Jawi is an art. The diversity of cultural elements is what makes culture, a culture. So, why not celebrate this diversity? Does writing in Roman makes us less Malaysian? If it does, why don't we question our irreversable use of Roman alphabets? If it doesn't (make us less Malaysian), why do we question Jawi that actually makes us more Malaysian in the context of national history? So, why question Jawi?

The emotional attachment one has to his or her origin often provides the basis to agree or disagree to certain policies. A Malay is likely to support Jawi and a non-Malay is likely to reject Jawi. The ability of how such emotional attachment can be disregarded is actually the measurement of tolerance. Like it or not, we are a multilingual, multireligion, multiethnic and multicultural society. Accepting a cultural heritage of this land like Jawi is also an act of tolerance. If, as a nation, we can accept the diversity of schooling methods that include Sekolah Jenis Kebangsaan (vernacular schools), convent schools or even legally operated Tahfiz or Sekolah Agama (Islamic Schools), then accepting Jawi that is a mere extension of that variation should not be a problem. So, why question Jawi?

The issue of overloading kids with many subjects to learn is probably the lamest excuse ever. Parents have been pressuring kids with so many expectations since the 80's. How many of us have been forced to learn piano, golf, ballet, Tae Kwan Do, Kumon, English 1119 and the numerous tuitions. They not only cost money but also time. Infact, they also contribute to the stress level of our youth. Don't we always say that the Youth is the best stage in life to absorb knowledge most effectively and efficiently? What happened to that confidence? Suddenly Jawi erases all that high expectations? So, why question Jawi?

But seriously, why? (... question Jawi)



07 July 2019

Budgeting in the Creative Industry

By Johan Ishak
www.kopihangtuah.blogspot.com


BUDGET is a word many are allergic to. Budget ensures order. People naturally prefer to avoid order. They seem to cherish disorganisation rather than organisation. This is a big mistake. Order must be established. To ensure things are unfolding within an acceptable set of parameters, plan must be in place for which, implementations are guided. Planning consists of many components such as workforce requirement, equipment requirement, technological requirement and one aspect that cuts across is money. We need money to make money. In order to plan how to make money using money, we need a tool that can establish such order mentioned earlier. That tool is Budget.

The Creative Industry is no different from other industries such as agriculture, education, oil and gas, aerospace, manufacturing, automobile and many more. All of these industries have the same objective that is to make money. All of these industries put in resources in order to generate revenues. All revenues require proper pricing planning and marketing efforts. All input of resources require procurement of goods and services. In a nutshell, Budgets are important for any businesses. In fact, even if an organisation is not a business or a profit oriented entity, Budgets are still important. A country also needs a Budget. A school needs a Budget. A mosque needs a Budget. A criminal activity, if desired to be done smoothly, requires Budget. So what makes us, the Creative Industry practitioners, exempted from doing so (Budgets)?

How then do we budget for the Creative Industry? Firstly, we must understand the difference between the Statement of Income (or commonly referred to as the Profit and Loss) and the Statement of Cash Flows (Cash Flows). Profit and Loss is a measurement method to calculate whether the business is making profits or not. As long as a position is confirmed, a transaction is recorded. For example, if you sign a contract to produce a movie for RM5 million for a producer and you complete it, then that production work has earned its revenue based on the amounts agreed in the contract. However the payments for that revenue may have not occur yet. When the cinema collection comes in, then the payment may be made. So, in your Profit and Loss, you can record a revenue of RM5 million but in your Cash Flows, it remains as Nil cash inflow until the payment is actually done (in the future).

Similarly, when doing the production work, the timing of cash payments do not coincide with the actual performance of the work. You may have to pay some monies first before some work can be done or resources are utilised. For example, when you rent equipment, the equipment owners may want cash up front before you even start the production work. In this case, your Cash Flows are already recording an out flow of rental payments but your Profit and Loss has not yet recorded the cost of using the equipment. Some directors and main casts may want an upfront payment before they can accept any job. This will have the same timing effect between Cash Flows and Profit and Loss.

The nature of the Creative Industry in so far as cash flow management is concerned is tricky and risky. Many revenue transactions are only collected later and many cost transactions require early payment. If the gap between money in and money out is too big, with money out happening earlier than money in, we are shitting faster than we are eating. What happens when we shit faster than when we are eating? Well, we might shit out our own organs rather than digested food. If we do not manage this well, the net negative growth of coffers will reduce us to bankruptcy. This has happened and it has happened a lot. It is very important to have this in mind when we are negotiating with both our customers/clients and our suppliers. Our payment terms given to customers or clients must be higher or at least, the same as the payment terms that we get from our suppliers. If we are only getting paid 6 months down the road and we have to pay our bills and invoices within 1 month, then we ought to ensure we have enough money in the bank to foot the bills. This is what we call Working Capital management.

With this understanding, we must remember again and again that Profit and Loss does not necessarily paint an accurate picture of the state of our well being. There is no point being rich when our assets are all in property or land forms. We need some of those in liquid cash forms. A business may show a healthy profit number in its Profit and Loss account but it may also show a negative Cash Flows status at the same time. Although we can make plans for extra cash to be available but essentially, we cannot be worrying about quick fixing all the time as it will become a recurring issue - a cancer in our business. We must plan our projects diligently to ensure we do not fall into the trap of Working Capital deficiency.

How do we get the buffer in Working Capital to address shortfalls? Some people have money in their own savings. Many have sacrificed savings in order to continue business operations. Some has got good credit standing with the banks that are willing to give them loans in the form of term loans, working capital loans or overdrafts. Those with many projects can plan to ensure the payments for any particular projects are timed strategically to coincide with the timing of collection from earlier projects. Now, one thing we must not forget, when we are putting the business in a debt position, such as borrowing from others, there will be an extra item in both, the Profit and Loss as well as the Cash Flows. That item is Interest Expense (also known as Finance Cost) or Service Fees if it is an Islamic loan.

Naturally, when revenues are earned, that is when you charge costs to the Profit and Loss so as to match costs to its revenues. For example, when you have paid RM400,000 for a production of a Television (TV) series, you will only charge that into the Profit and Loss when you are certain that you will earn the revenue. In the case of a TV series, when are you certain that you have earned that revenue? Rightfully, this is when you get confirmation from the broadcasters that they have cleared and accepted your work fit for transmission purposes. Say, a TV station confirms the acceptance of your work and your production company was commissioned to do it for RM500,000, then you can now record RM500,000 as the revenue and RM400,000 as the costs, leaving you a profit margin of RM100,000. A 20% margin that is healthy.

Now let us see what happens to the Cash Flows while the Profit and Loss is already showing a 20% profit margin. In the Cash Flows, that RM500,000 will only get paid later subsequent to the TV stations confirmation of acceptance. This is because they will have to go through their processes in the procurement and finance department. Meanwhile, your production house will have to pay what is due to suppliers as production work for the TV series have been completed. Not all of the RM400,000 has to be paid but surely a huge chunk has to be paid. The trick now is to find the right timing of when the sum of cash collection and cash payments result in a net positive position. If not, you will have to adjust the timing of all projects in order to have a continuous net positive cash position. This needs to also take into account cash that comes in from loans as well as cash going out to repay those loans and their corresponding interest expenses.

A more predictive and reverse engineering method is required when it comes to laying down the future financial runway. Many parties feel that they need some sort of university degree to do all this. Mind you, even a university graduate who did bachelors in finance or accounting can screw this up. All you really need is common sense as far as matching the timing of cash inflows with cash outflows. All you need is diligence. All you need is to be street smart. All you need is agility and sensitivity to the daily dynamic unfolding of events. This is what it means to be an entrepreneur, especially in the creative industry.

Let us restart the thinking process to be more lay man in the comprehension of this all. Firstly, when deciding what to produce, we must have an idea of how much revenues that can be earned. Then, work backwards where you should gauge what kind of production costs are you willing to spend. This affects decisions on genre, casting, directors, crews, location, the extent of Computer Generated Images (CGI) and many other aspects of production and marketing costs. Do not forget that at this juncture, the revenue should be in excess of the production costs giving a Gross Margin estimate. As a business, entrepreneurs must decide what kind of Gross Margin is acceptable. You will need to consider how much is needed to cover Administrative Costs, Interest Expense, Taxes and other Overheads in order to derive a final excess we call Net Profit.

As a business, it is not just about revenues, production costs and margins. We must remember to maintain our office administrative resources that keep the office running. How many permanent staff are you willing to hire is a function of how much you are willing to pay every month with or without any projects in hand. This goes the same to the rental expenses, utilities and all other overheads. Interest expense was mentioned earlier. Typically, the business needs to put aside a sum of 7% of loans drawn down to pay for interest expenses as and when they fall due. This is when you will ask the question, “Can I afford to take loans?” If the cash flow is too tight, you won’t be able to pay both the principal portion and the interest portion of the loans. This will mean that you will need to consider other sources of funds. Finally, on yearly basis, you will need to put aside cash to pay income tax. Typically, income tax is at around 25% of Net Profit. Many production houses do not pay taxes simply because they do not make profits or they do not declare enough income to attract taxes. Whether this is done dishonestly or not, the right thing to do is to pay.

For a new production house, the initial years will be loss making years because the projects on hand have not yet reached critical mass. Gross Margins are still low. Meanwhile, the company needs to continue paying for their overheads or administrative costs that primarily consists of permanent staff and office rental. Over time, when the volume of projects increases, the Gross Margins from those projects should cover the overheads leaving a profit bottom line. The critical question then is, “How long can you endure operating at a loss before the business turns into profitability?” Business must make profit. If the profit is 7%, there is no point in running the business. Why? Because any Unit Trust, such as Amanah Saham Nasional, earns at least 7% dividend per annum. Therefore, your business should target an eventual profit of more than 7%.

Production requires money and time. Pre-production and post-production activities need to be factored into the business timeline. This is because, as mentioned earlier, the cash outflow will happen predominantly up front when there are no inflow in the initial years of the project. Even when sales can be made well in advance of the completion of production, the actual cash collection comes in later unless the model involves distributor financing arrangement whereby the distributors themselves decide to invest in the project. A healthy production business should have continuous multiple projects and again, what is critical is to match the timing of the cash in and cash out of all the projects. The benefit of having multiple projects happening in overlapping tracks is that cash inflow of a project can be the funding source for the cash outflow of another project. Mismatch between cash inflow and outflow in this portfolio management method can be a big problem and can jeopardise the ability to complete those projects.

As an entrepreneur, the production house must be willing to negotiate with the TV stations to reduce the risk of cash flow mismatch. For example, negotiating the payment term where the TV stations pay half of the contract value when half of the episodes commissioned are delivered rather than when full episodes are delivered.

At the same time, the production house should also negotiate with their suppliers for the equipment, casting, directors, crews, studio owners and many more so that payment terms can be looser spreading payments to a longer time horizon rather than heavy up front. For a more developed industry such as Hollywood, they even considered revenue sharing arrangements with the key people such as directors and main casting. This allows some minimum guaranteed (MG) payment up front and a percentage of revenue payment subsequent to the completion of the project. This helps ease the cash burden during the production stage and mitigates the risk by pegging subsequent payments to the performance of the sales. If the performance of sales is not good, in total, those key people will get paid less; hence, encouraging them to perform with the utmost quality in view of revenue sharing prospect.

In the case where the cash flow mismatch is inevitable, the critical question to ask is, “How to fund the production work when revenues are not collected yet?” Many resorted to borrowing the funds. This incurs interest. Interests in Malaysia for working capital funding of a creative business can be as high as 7% per annum. With such expensive option, we will need to ensure that we do not over borrow. An optimal amount of loan needs to be determined to ensure enough cash to sustain production. Sustaining production does not only mean to pay for the production but also to pay for administrative costs, overdue taxes, interest expense and more importantly, repay the loan. This brings us to another avenue for negotiation. You will need to negotiate with the funder on the loan structure. Variables such as duration of the loan, frequency of payment, revolving the credit facility or even go for a more equity type financing such as issuing Preference Shares where the repayment is deferred to a later lump sum transaction.

The cash inflow and outflow needs critical management. You do not want to face a very thin cash balance situation where heavy accumulated production costs and other costs paid but insufficient revenues collected. Cash balance may be thickened with borrowed money and eventually paid of progressively. Ideally, cash balance at the end of an expected project time line should be free of obligations to pay bankers and suppliers representing cash profit. To reach that state, you will need to endure a long gestation period of sustained business pipeline. For those who are fortunate, cash flow stress levels can be eased when you use your own money, Government rebates or grants such as those from Filem Nasional (FINAS) and as mentioned earlier, other lucrative projects that have been completed, delivered and paid in full.

Going back to the overheads or administrative costs, we must always remember that these costs are recurring with or without projects in hand. Generally, the timing of incurrence and the timing of actual cash payments are almost the same for these items. This includes salary, rental, utilities and many more. Many production houses have resorted to only maintaining a skeletal structure. This can be as small as 2 people managing the housekeeping of records and bank accounts for the company. The rest are reclassified as “project basis” as much as possible. This is the very reason why the Creative Industry has huge pool of freelancers.

In a nutshell, there are 4 critical management points that a creative entrepreneur needs to address. Number 1, the biggest mismatch between Profit and Loss and Cash Flows are actual revenues earned versus revenues collected; and actual costs incurred versus payments of those costs. Number 2, generally, the timing of incurrence and the timing of actual cash payments are almost the same for items such as monthly administrative costs consisting of salaries, rental, utilities as well as monthly interest payments and tax payments. Number 3, the critical item in Cash Flows that is not in the Profit and Loss is the financing element whereby cash inflow from borrowings as well as cash outflow for repayment of the borrowings is very crucial when managing cash allocations. Finally, Number 4, a business needs to have decent and appropriate financial indicators such as Gross Margin, Net Profit and Net Cash Inflows over Cash Outflows. Essentially, when you have considered the 4 critical management points, you can concentrate in refining your budget for the business.

What are the typical numbers for a budget? Let us start with Revenue. A Drama Series for a Free-to-Air (FTA) TV earns RM25,000 per 30 minute episode to RM40,000 per 60 minute episode. The series are normally done in 13 or 26 episodes package although some TV stations have commissioned long ones up to 60 to over 100 episodes. Telemovies for a FTA TV earns RM100,000 to RM300,000 per movie of 90 to 120 minutes. A cinematic movie has a different revenue model as cinemas share ticket collections with producers on a 50:50 basis. The revenue quantum for cinematic movies is really a wild card. It can be anything from less than a million Ringgit to RM40 million. Astro First pays RM300,000 for licensing a movie and then pays producers 40% of the subscription revenues subsequently.

A theatre production earns revenue primarily via sponsorships and secondarily via ticket sales. Tickets are priced between RM20 to RM100 per ticket with maximum capacity of the number of seats per session that depends on the size of the theatre. Kuala Lumpur Performing Arts Centre (KLPAC) for example can accommodate up to 500 seats in a session. There can be 2 sessions daily, which is Matinee and Night. The number of days a theatre show can continue depends on the stamina of the producers in paying rental of venue as well as actors’ and crew’s fees. The take up rate (seats sold) of a theatre show is normally between 50% to 80% if benchmarked against KLPAC’s shows.

For concerts and stand up comedies, revenues are primarily ticket sales driven and secondary revenue from sponsorships. Tickets are priced between RM50 to RM500 per ticket. Maximum capacity of the number of seats per session varies depending on the venue but a good benchmark would be Stadium Melawati in Shah Alam that has 8,000 seats. Similar to theatre shows, the number of days the show can extend will depend on the financial stamina for the live production and payments for logistics. The take up rate ranges between 80% to 100% which is much better than a theatre show. This has been benchmarked to LOL Events’ comedy shows as well as concerts such as Siti Nurhaliza, Search, Wings, Jamal Abdillah and M. Nasir.

Unfortunately revenue does not increase in tandem with the inflation in cost in the market. It only increases based on the negotiation skills of the producers. It is a balance between getting paid for commission work while losing the Intellectual Property (IP) rights or, otherwise, earn revenue sharing from the IP but own part of the IP. The financial implications of the two can be very different. Earning a revenue share may be as low as Nil if there are no revenues coming in. That is essentially the risk the TV stations are taking where some TV slots may not earn any advertising revenues. If the production houses are not keen to be exposed to the volatility of advertising revenues, then they should choose the commissioning path where the TV stations pay them commissioning fees regardless of whether the title makes money or not on TV.

Enough about Revenues. What about budgeting for production? Generally, approximately 80% of the contract value commissioned by TV stations should be assigned to the project. This means 20% is the so called ‘Gross Margin’ of the contract. Hopefully that 20% can cover the production houses’ overheads assuming enough projects in hand. How do you then allocate the production budget to its respective components? Based on numerous studies done by MyCreative Ventures when doing due diligence on its various TV production clients; pre-production gets 10%, casting gets 20%, the production team gets 20%, equipment rentals get 20%, post-production gets 20% and marketing gets the remaining 10%. However, many believe that marketing should get a higher percentage as high as 30% because without marketing, nothing can be sold.

Some numbers are worth being noted down for production budgeting purposes. For example, Stadium Melawati can cost up to RM80,000 per night. Istana Budaya charges RM15,000 per night. Various production studios in town have varying fee structure depending on equipment requirement. Costs generally have an inflation rate of 3% on year-on-year basis that is pretty much the reflection of the Consumer Price Index (CPI). In the recent years from 1999 to 2019, CPI has been around 2% to 3%. It is crucial that production houses observe economic indicators such as CPI as this provides the undercurrent consciousness of their monetary sense when managing production costs over time.

A drama production needs to incur scriptwriting fees, directing fees as well as producer’s fees. The scriptwriting fee is as estimated as follows: Drama Series (13 episodes x 30 min) at RM16,000, Drama Series (13 episodes x 60 min) at RM33,000, Documentary (8 episodes x 45 min) at RM21,000, Telemovie (90 minutes) at RM7,000; and Biography at RM33,000. The Director’s fee is as estimated as follows: Drama Series (13 episodes x 30 min) at RM26,000, Drama Series (13 episodes x 60 min) at RM39,000, Documentary (8 episodes x 45 min) at RM40,000, Telemovie (90 minutes) at RM10,000; and Biography at RM60,000. The Producer’s fee is as estimated as follows: Drama Series (13 episodes x 30 min) at RM7,000, Drama Series (13 episodes x 60 min) at RM13,000, Documentary (8 episodes x 45 min) at RM10,000, Telemovie (90 minutes) at RM5,000; and Biography at RM20,000.

Let us now move on to Overheads. Salaries of permanent staff at the market rate is growing at 5% per year and incurs Employees Provident Fund (EPF) rate of 12% and workers insurance (SOCSO) rate of 1%. Other staff related costs can be as high as 30% of the basic salary that generally covers over time claims, medical, training and other staff matters. Typical, the salary scale for a medium sized company pays Non-Executives at RM1,000 to RM2,000 per month, Executives at RM2,000 to 4,000 per month, Managers at RM4,000 to RM10,000 per month and puts aside a provision of RM300 per staff for medical claims a year. This does not include bonuses. Some companies are unionised to the extent that those unions demand a contractual bonus of 2 months pay. In that scenario, bonus is no longer bonus and behaves like a 13th and 14th month salary. With all these in mind, how many staff will you employ? In the end, when you do the budgeting for permanent staff, the inflationary growth of the cost is generally at 5% per year, higher than the CPI of 3%.

What are the other typical overheads? To name a few but not limited to, here are some benchmarks of costs: Accounting fee at RM500 monthly, Auditors fee at RM5,000 yearly, Bank Charges of 1% of the bank balance, Secretarial fees at RM500 monthly, Tax agent fees at RM5,000 yearly, Rentals at RM4 per square feet, Utilities at RM1,500 monthly, telecommunication at RM2,000 monthly, Petrol and Tol charges at RM1,000 monthly, Car maintenance at RM7,000 yearly and the list goes on and on with stuff such as insurance, legal fees, printing, stationeries, licenses, entertainment and many more growing at an inflation of 3% per year.

We touched the matter of borrowing earlier when managing cash flows. Essentially there are many formats of financing. A Term Loan incurs interest at approximately 6% to 7% per year with the requirement for monthly repayment of interest, monthly repayment of principal and once paid, no more drawdowns are allowed. A Revolving Credit incurs interest at approximately 6% to 7% per year as well with the requirement for monthly repayment of interest, principal repayment by cycles and once paid, can drawdown again in accordance with the cycle with an upper limit set for maximum amounts allowed for borrowings. The more complex method is an injection of funds into the company via an issuance of a hybrid debt-equity instrument called Preference Shares incurring dividend payable of 7% to 10% per year, payable annually until the Preference Shares get redeemed by the holder at the end of its tenure that are typically 5 years.

Term loans are suitable for capital expenditure (Capex) such as buying equipment for production purposes. Apart from the interest expense, the Capex will be charged to the Profit and Loss over its useful life as depreciation expense. Revolving Credits are suitable for on-going working capital requirement such as production costs where you can reuse the facility over an over again like how credit cards work. Preference Shares are normally issued by a company when it needs to raise funds for a longer gestation period to turnaround a business. For example, animation and game companies need longer development period. At the end of a term, the investor gets back the money plus annual dividends as rewards to the investment.

An entrepreneur ought to assess the business funding requirements and choose which type of financing suits its operations best. They can even have combinations of the different types of financing depending on the hybrid intended usage of cash. There are also initiatives by the Government to help the creative industry financially. Creative business owners must grab this opportunity and look out for Government grants available in the market such as FINAS’ 30% rebate on production costs and grants from entities such as TERAJU, Cradle Fund, Malaysian Digital Economy Corporation (MDeC) as well as the various ministries.

A crucial crossroad many production houses face would be to decide on whether to rent equipment and premises or to purchase. Purchasing it would mean incurring Capex. If we incur Capex, we will need to depreciate the costs over the useful lives of the assets bought. This depreciation gets charged to the Profit and Loss and hence, reduces the profits. An equipment is typically depreciated over 5 years but as technology gets updated in a more dynamic manner, we may have to accelerate depreciation to a shorter period of 3 years and below.

The decision to incur Capex rather than rental would mean: 1. Saved from incurring rental expense but ending up bearing the depreciation charge, 2. Saved from having to pay cash for rental but instead having to pay lump sum up front to buy the equipment; and 3. Increasing the risk of having negative cash balance early warranting a drawdown of loans that incurs interests or injecting your own money depriving passive income from unit trusts or money market deposits.

Indeed, managing a creative production house is not that easy. There are numerous more matters to deal with. What else? Well, consider looking at the entire business operations to identify other items for budgeting. For example, creative writing of programme description in multiple languages, pre-sales and post-sales support, services to programme buyers, managing programme and film rights, organising exhibition booths, preparing sales materials, film editing, music composing, soundtracks, sound effects, Dolby Digital Surround System fees, music IP rights fees, media advertising planning, on-ground road shows, radio interviews, TV appearances, photo shoots, social media shouts, distributors’ service (eg. airline, video-on-demand, Pay-TV, mobile, internet, home video, FTA TV and any other avenues that may require modifications to the content to suit their platforms), production consultancy for content that requires experts (eg. Historical or scientific researches), talent management (i.e. tours, endorsements, jobs scheduling, fee negotiations, etc), and many more.

To end this pain, in short, we can summarise all these as, “We need money to make money. In order to plan how to make money using money, we need a tool that can establish such order. That tool is Budget. Creative entrepreneurs must do their business budgeting. Period”.


19 May 2019

Money Matters in the Creative Industry

By Johan Ishak
www.kopihangtuah.blogspot.com


MONEY is only a profit when your revenues are more than costs and expenses and when your cash inflow is greater than cash outflow over a particular period of time. Whilst that sounds like a mad accountant, it is a necessary madness if you are to run a business in the Creative Industry. Datuk Zang Toi once quoted, “In the fashion business, creativity only accounts for 10% of the effort; and the remaining 90% are all business acumen”. This is from an international creative practitioner and it is not merely an academic statement. It is a proven concept as evident in Zang Toi’s success stories.

One of the more controversial money issues is the royalties for creative content. This debate has been going on for decades particularly involving TV broadcasters and production houses. The basic concept to comprehend this issue is the understanding of equity stake mechanism for Intellectual Properties (‘IP’) and the relationship between risks and rewards. The party who puts in the investment should be the party that reaps the benefit. If any party to a deal wishes to reap the benefits of a particular IP, then that party should put their skin in the game, i.e. invest fully or partially. Let us use TV production as an example. Typically, a TV production can happen under two models: Commissioning or Licensing. The former is fully invested by the broadcaster and the latter by the production house. 

Under the Commissioning approach, a broadcaster puts in all the financial resources to a TV series and commissions a production house to produce it. The broadcaster owns the IP and any future economic benefits that can be derived subsequently goes to the broadcaster. On the flipside, a production house may put in all the financial resources to produce a particular TV series and upon completion (or partial completion), sells the right for broadcasting to broadcasters under licensing deals. Licensing deals normally have a limit to which extent a broadcaster is allowed to air the content on TV – either on a limited number of runs basis or within a particular licensing period (e.g. 2 years); or even both together. The production house must make this calculation and assess their business position. Are they in the position to earn lower licensing income and endure a longer runway to earn future income? Or, do they want to get all the money up front and not wait for any more in the future? Or, on a more balanced approach, share both revenues and costs with broadcasters.

Under the Commissioning method, the Malaysian broadcasters pay between RM45,000 to RM80,000 per episode depending on the treatment, crew, casting and storyline. So, a 20 episode series can earn revenues of RM900,000 to RM1.6 million for the hired production house but it stops there. Under the Licensing method, the production house incurs the production costs but each episode can only earn less than RM5,000 licensing income from the broadcasters. However, the production houses who are also the ownersof the IP, can get multiple licensing deals with multiple broadcasters and on-line streaming platforms. A sharing model cuts everything in the middle assuming a 50:50 sharing basis. In such cases, instead of the production houses incurring nil costs, the production houses incur RM22,500 to RM40,000 taking 50% of the broadcasters’ burden. Then, whatever revenue that can be derived is split 50:50 between the broadcasters and the production houses. This means, the production houses now bear the same risks as the broadcasters, i.e. the risk of inadequate revenues to recover the production costs.

Production houses need to be aware of all possible revenue windows if they are to invest in the production of creative content for which they retain the ownership of the IP for that particular content. What are the typical windows? For films, normally the first window would be the cinemas. When that is exhausted, they may choose to sell to Pay-TV operators such as Astro First or sell to Free-to-Air (‘FTA’) TV stations such as TV3, or both, one after the other. The fourth window can be the on-line video streaming platforms such as Netflix, IflixViuDim Sum and many more. A decade ago, selling DVDs used to be a lucrative window. Today, that revenue stream can be considered extinct.

Whatever the windows may be, if the deal with the buyers involve prolonged exclusivity period, it can cause issues in the industry. Extreme exclusivity terms can cause a downward spiralling of the economic well being of the creative industry. It practically kills the production houses’ ability to maximise revenues. Exclusivity that goes to the extent of two years is not good. A better time frame would be six months. Of course, the price should be adjusted accordingly. Under the Astro First model, they used to be priced at a few hundreds of thousand Ringgits. However, with the expansion of various on-line streaming services (also known as Over-the-Top (‘OTT’)), the pricing benchmark has been disrupted and to date, no standard pricing has been established yet. 

What we can see is that, for the very first time in Malaysia, a local movie has been bought by Netflix, i.e. Pulang by Primeworks Studios in 2018. That deal opened the doors for more local movies to be on Netflix, namely Munafik 2, Hantu Kak LimahPaskal and Crossroads One Two Jaga. The previous trend of local movies’ box office collection used to be quite gloomy. Although the cinema collections grew yearly, it is mostly fuelled by Hollywood titles. However, movies such as Khurafat and The Journey, that had collected RM10 million and RM17 million respectively, started a new encouraging local movie box office trend. In 2018, Munafik 2 reached RM47 million, Hantu Kak Limah at RM36 million and Paskal around RM20 million.

The windows of revenue would normally end with a small but recurring long tail of cash flow streams if the IP is successful. One good example would be old movies that kept on reappearing on TV even decades after its initial release. To name a few, Bukit Kepong and Matinya Seorang Patriot have managed to reappear even after the turn of the millennium. P. Ramlee movies would probably hold the record for Malaysian films that have the longest tail of cash inflow streams over so many decades and continue to do so today Pendekar Bujang Lapok being the most popular one. An IP’s potential does not just stop at the content format. Some extended to earn other forms of licensing such as merchandising. This is evident in the case of Upin dan Ipin for which, its Stock Keeping Units (‘SKU’) spans across apparels, stationeries and even restaurants. In fact, the measure of success may even go beyond the local boundaries into other geographical regions.

As mentioned earlier, revenues need optimal costs to tango with before any profits can be derived at. Various aspects of production costs need to be managed up front in order for a viable decision making to be made. Questions such as which director to hire? Who would do the scriptwriting? profile of the casting; crew members selection; and many more. Typically, whilst the amount of time spent during pre-production is quite long, the costs incurred shouldn’t be too high. Pre-production activities that cost 10% of the entire production budget sounds fair. Meanwhile, 50% of the budget should go to the actual production and the remaining 40% on post-production activities that include colour grading, voice overs, music, sound effects, editing and of course, Computer Graphic Images (‘CGI’), if need be. In the case of an animation, one would probably push more percentages for CGI.

Costs do not stop at pre-production, production and post-production only. One important element that must not be forgotten is Advertising and Promotion (A and P). Many producers make the basic mistake of not spending fairly on A and P. What is the point of having a superior product or services when the intended consumers are not aware of it. Benchmarked against various projects, a fair quantum of A and P would probably be at a minimum of 30% of the entire Production budget. So, add up pre-production , production as well as post-production budgets and times that by 30%. That is your optimal marketing strength. There have been numerous examples of good content not achieving financial targets simply because of the reluctance on the producers’ side to incur marketing expenses movies, theatre shows or even concerts are known to be loss making and most of the time it is because people (consumers) do not know its (creative products) existence.

Foreign players have shown really good examples of how marketing can really boost their sales. Netflix is known to have rented huge outdoor billboards at strategic traffic locations so that they catch the eye balls that are intended for their programmes. Netflix is naturally targeting the urban consumers. As such, they have chosen locations such as the Sprint Highway or Lebuhraya Damansara Puchong (‘LDP’). Whilst digital advertising is the first choice of medium for urban advertising, nothing beats the traditional and hard core ‘In Your Face’ billboards.

Maximising revenues and optimising costs achieve profitability but it does not necessarily put us in a positive cash flow position at the right time. The timing of revenue recognition is never the same as cash inflows. Likewise, the timing of costs incurrence is never the same as cash outflows. Cash collection from cinemas or even TV broadcasters can be late. In the case of cinemas, the box office collection normally requires weeks before a complete calculation is done to confirm the final numbers. When this happens, production houses will find themselves stuck in a situation where payments are due but cash is not yet in. Producers often pays their crew members, directors and casting upfront. This causes cash shortages and disrupts all other production within the company’s slate of projects in a particular time frame. More care must be taken when that slate of production involves multiple productions that happen at the same time or significantly overlapping for a good portion of the production runs for the multiple projects.

How do you then address that cash shortfall? For those with adequate cash, they will use their own money. Others may take loans from various Financial Institutions (‘FI’) although many FI’s are somewhat allergic to creative businesses. Some would give (loans) but charges expensive interest rates as high as 12%. The financial facilities obtained from the FI’s need to be standby facilities whereby production houses should only draw the loans when production has been confirmed and locked in. Having discussed the timing of cash inflow, we must not forget that the funding from the loans are meant to pay for the on-going production costs. When the actual revenue collection comes in, that cash must strictly be channelled back to the FI’s with the view of repaying back the loans drawn inclusive of the interest expenses that have been accrued on the loan amounts from the day it was drawn.

Many producers forget that they also need to pay fixed overheads. Not that they forget that they need to pay those costs but they forget to acknowledge that the profit margins from the various projects need to be enough to cover fixed expenses that recur on monthly basis. These are items that you will need to pay regardless of whether you have any projects in hand. Examples would be rental expenses, utilities, salaries of permanent staff, maintenance of equipment and of course, any interest expenses incurred as a result of loans taken to finance the company as a whole. The sum of all this is what investors normally refer to as the ‘Burn Rate’. When a potential investor asks, “What is your Burn Rate?”, it means that they want to gauge how much would you need as a basic before you can comfortably embark on the project itself. A healthy business should already have enough cash balance in the bank to fund its Burn Rate for a minimum period of 3 months. In fact, many investors prefer a longer period such as 6 months to a year.


In 2013, a well known American animation company, Rhythm and Hues, hired many Malaysians as their core workforce. They were big and highly skilled. However, given their Chapter 11 status (American bankruptcy regulatory status), the company had to be shut down leaving hundreds of staff unemployed. Had Rhythm and Hues preserve sufficient cash for their Burn Rate, a White Knight might have been able to complete its due diligence in time to inject funds for the continuation of the projects in hand. It was a ‘Chicken and Egg’ situation. The staff wouldn’t stay unless they were comforted with salary payment and the investors wouldn’t come in if they were not comforted with project delivery commitment. This demonstrates the importance of cash flow management. A company that records a huge profitability can still go bust when cash flow management is down the drain. The basic understanding to remember is that the timing of cash inflows must be adequate to cover committed cash outflows at the minimum rate of allowing continuous operations a ‘Going Concern’ assumption.

The critical need to ensure cash flow viability warrants effective negotiating skills. Prices and timing of collection need to be negotiated with buyers. If the timing is prolonged, it is effectively suggesting that you (producers) are bearing the costs of financing on behalf of the buyers. This is because the ideal situation would be otherwise, i.e. Buyers drawdown loans with interest expense in order to pay producers. Hence producers would not have to take up loans to pay their suppliers. A healthy cash inflow level can be determined by ensuring adequate quantum, inclusive of some buffer, to cover production costs. Likewise the management of production costs, both incurrence as well as payment timing, will also need to consider the conditions of cash inflows. The difference between revenues and costs is the gross margin. Gross margin needs to be enough to cover the Burn Rate (or also known as overheads). However, this is only possible if that is reflected in the excess of cash inflows versus cash outflows.


At the end of the day, the company must make a profit. All revenues less all production costs and overheads as well as interest on loans should leave behind residual as Net Profit that is worthwhile. If not, all the efforts will be put to waste. The question is, “What is a worthwhile Net Profit?” A good measure for this is by comparing to other forms of profits. Had you invest the same amount of money (i.e. the sum of production costs, overheads and interest income) elsewhere, you would have earned a certain income such as dividends of 7% from unit trusts, or 3% interest income from a fixed deposit bank account. In fact, given the efforts being put into creative production projects, that 7% benchmark would probably need to be added with a premium making it reach 10% or higher. Generally, as a rule of thumb, any business needs to achieve a minimum Net Profit margin of 10% to 15%. Otherwise, you might as well close the business and put the money into money market instrument that earn passive income without having to put in a lot of effort, or any effort.